I lost my Higher One Card

If you lost your Higher One card after you activated it, you will need to call Higher One customer service at 1-877-327-9515 to order a replacement card.

If you lost your Higher One card before you activated it, you will need to go to the NGCSU Business Office on the second floor of the BB&T building to order a replacement card. There is a fee of $15.00.

If you are not sure if you received a Higher One card, you can check the status of your card at https://ngcsu.higheroneaccount.com/

Quick Links

1. How do I apply?
2. How do I get a PIN?
3. I lost my PIN
4. How do I check the status of my FAFSA with the Department. of Education?
5. How do I make a correction to my FAFSA?
6. How do I print my Student Aid Report (SAR)?
7. How do I contact the Department of Education?
8. How do I check the status of my financial aid with NGCSU?
9. I was told I am "unofficial", what exactly does this mean?
10. How do I log in to Banner?
11. How will I know when my financial aid has been evaluated?
12. How do I log in to NGCSU email?
13. What do I need to do after I have "accepted" a student loan?
14. How do I view/print my student invoice?
15. I lost my Higher One card
16. What is my FERPA authorization code?
17. What makes the "Standards of Academic Progress" so important?
18. Do I have to be a full time student to qualify for financial aid?
19. What happens if I drop a class during drop/add?
20. What happens if I withdraw from a class?
21. What happens if I withdraw from all my classes?
22. I am leaving NGCSU
23. I am transferring to another school
24. I am graduating
25. Do you have an information packet I can print and read?  
26. What can I do with my Saints Card?